Store Policies
Store Policies
Returns & Replacements
- All sales are final. Due to the food associated nature of these items, and the sanitary concerns therein, Sweets & Treats Boutique cannot accept returns or offer refunds/exchanges once your order leaves the warehouse. If your order arrived damaged or incorrect, please let us know as soon as possible so we can correct our mistake and send the correct items/replacements. We want you to be completely satisfied with your purchase. We love happy customers!
Product Disclaimers
- Most of our mixes contain small and medium size hard candy pieces that could pose a choking hazard for small children or may damage teeth by being too hard to chew. Please distribute and consume with caution. Sweets & Treats is not reponsbile for any damage or injuries from using our products. Store our sprinkles out of the reach of children.
Ordering
- We are a web only business and all transactions must take place through our website. Orders can be made by adding any items to your cart and continuing the checkout process.
Payment, Pricing & Promotions
- Current promotions can usually be found on a graphic on our home page but we often love to send out special coupon codes/discounts and run giveaway contests for our loyal fans. You can become one and join in on the action by signing up for our mailing list, liking us on Facebook, or following us on twitter and Instagram. There are many ways to connect with us. We make it easy to stay in touch! We accept all major credit cards as payment including PayPal on our website. All payments are secure.
Viewing Orders
- Customers can quickly and easily view thier recent orders as well as check thier order status by logging into the customer account and clicking the appropriate link in the left hand column.
Updating Account Information
- Customers can quickly and easily view or update thier account information by logging into the customer account and clicking the appropriate link in the left hand column.
Shipping Policies
Shipping & Delivery
-
All orders are processed and shipped within 1-3 business days from our factory in Louisiana. All orders, no matter how small, include tracking information which will automatically be emailed once the order is updated. On average, domestic orders arrive within 5-7 business days depending on your location and what shipping method you chose during checkout. International orders usually arrive within 2-4 weeks but can vary greatly for many reasons. Please order in enough time for your order to be processed through customs to avoid any unforeseen delays. If you need your order processed faster, you must contact us immediately and get confirmation. Any orders placed after 12:00pm will not ship same day even if shipping method is UPS.
COVID UPDATE: FREIGHT CARRIERS ARE NOT GUARANTEEING ANY DELIVERIES AT THIS TIME. DATES SHOWN DURING CHECKOUT ARE ESTIMATIONS ONLY. WE ARE NOT RESPONSIBLE FOR DELAYED PACKAGES. PLEASE ORDER IN PLENTY OF TIME FOR YOUR EVENT.
Internal Shipping Costs
- Your shipment costs are paid for during checkout but any additional taxes, duties, or other fees are not included and are the responsibility of the receiving customer. Please check your local customs office for more information before ordering so that this can be taken into consideration.
Privacy Policies
Privacy & Security
- Sweets & Treats Boutique takes security very seriously and does and will never sell or share your information with anyone, for any reason! We use this information to reward customers with infrequent emails of new product updates and coupons for use in our store.
Updating Account Information
- Customers can quickly and easily view or update thier account information by logging into the customer account and clicking the appropriate link in the left hand column.